Hotel Erwin hiring MINIBAR ATTENDANT in Los Angeles, CA | LinkedIn (2024)

Description About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. Springboard Hospitality maintains corporate offices in Los Angeles and Honolulu, while also supporting a modern work remote culture for select positions. https://www.springboardhospitality.com/ Primary mission: The Mini Bar Attendant's responsibilities include maintaining proper product levels, spot checking in-room minibars including inventory-consumed items, posting/billing of items consumed to guest bills, and completing consumption reports on a daily basis. SCOPE OF WORK + TEAM Reports to Director of Housekeeping/Executive Housekeeper/ Housekeeping Manager Supports the Housekeeping team RESPONSIBILITIES Ability to regularly walk, kneel, stoop, and stand for entire shift while checking and servicing guest room minibars exerting up to 40 pounds of force when pulling, and pushing minibar supply cart. Frequently, lift, carry, push, or otherwise move boxes weighing up to 20 pounds. Ringing of checks and maintaining Mini bar Register. Authorized to enter in all guest rooms pertaining to Mini bar at any given point of time. Stock and replace missing items, inspect, move and clean the mini-bars in accordance with departmental procedures and policies. Maintain, track and complete daily worksheet of mini bar stock. Responsible for replenishment of Mini bar items in rooms. Responsible for maintaining the Mini bar Pantry in terms of par stock, stacking and cleanliness. Ensure products in Mini-Bar are not expired and take the proper procedure to remove those products as necessary. Maintain assigned Mini-Bar carts. Raise store requisition and obtain stock from warehouse and store in the assigned storerooms. Maintain and complete assigned floors and rooms requesting Mini-Bar service. Maintain the highest level of customer service and display professionalism at all times. Assist housekeeping with special projects when needed. Follows all required safety and standard operating procedures. Ensure rotation of all mini-bar products. Properly complete, maintain and track inventory in assigned storerooms. Display appropriate two-way radio etiquette at all times. Report all mini-bar concerns to management including any guest issues. Perform any other duties deemed necessary for the success of the department. Perform other job-related duties as assigned. Knowledge of Point of sale (POS) systems, Handheld POS, inventory and store requisition software and reporting tools. Previous experience in hotel industry. EXPERIENCE: Prior Experience: 1 + year of experience working at a luxury or equivalent establishment, with previous hotel minibar experience preferred. Reading and understanding of the English language and ability to verbally communicate with guests. IT Expertise: Technology savvy, able to use and comprehend handheld tablet. Knowledge of the hotel rooms and minibar system. Education: High School diploma or GED or related field or equivalent education experience preferred. Subject Expertise: Must be energetic and outgoing. Must be service oriented with excellent customer service skills. Must be able to follow directions with focus to detail, speed, and accuracy. Must be able to sustain composure, remain calm and possess a positive attitude. Must be a team player with the ability to work under minimal supervision. Must be able to multi-task in a fast-paced work environment. Must possess excellent interpersonal and organizational skills. Must have basic knowledge of arithmetic. Must have the ability to input data and access information on the computer. Must be able to read, write and understand the English language. Must be able to exercise confidentiality and discretion. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Team Member Handbook. Demonstrate a working knowledge of all company safety and security procedures. Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Sunday 8am - 6pm (PST), while understanding that the hotel business functions 24/7 and weekend and / or holiday work, will be required. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Competitive Base Salary PTO Medical, Dental, Vision, Life, Pet Insurance 401K Costco Membership Bereavement Leave Management Contract Referral Program Education Assistance Additional Per Position Employee Rates at all of Springboard Hospitality s 35+ Hotels Monthly Cell Phone Stipend Dry Cleaning Services Hotel Level Executive Bonus Program Retention Bonuses Lead Share Program Associate of the Month/Quarter & Company-wide Associate of the Year Programs Associate Referral Bonus Program Springboard Hospitality Core Values: CONNECTED. We are plugged into people, technology, and the cutting edge of culture. INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws. Apply Now " class=" input--dark-grey" data-parsley-pattern="/^[áÁéÉíÍóÓúÚÝýàÀèÈìÌòÒùÙâÂêÊîÎôÔûÛäÄëËïÏöÖüÜãÃñÑõÕåÅæ'çÇø

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Description About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. Springboard Hospitality maintains corporate offices in Los Angeles and Honolulu, while also supporting a modern work remote culture for select positions. https://www.springboardhospitality.com/ Primary mission: The Mini Bar Attendant's responsibilities include maintaining proper product levels, spot checking in-room minibars including inventory-consumed items, posting/billing of items consumed to guest bills, and completing consumption reports on a daily basis. SCOPE OF WORK + TEAM Reports to Director of Housekeeping/Executive Housekeeper/ Housekeeping Manager Supports the Housekeeping team RESPONSIBILITIES Ability to regularly walk, kneel, stoop, and stand for entire shift while checking and servicing guest room minibars exerting up to 40 pounds of force when pulling, and pushing minibar supply cart. Frequently, lift, carry, push, or otherwise move boxes weighing up to 20 pounds. Ringing of checks and maintaining Mini bar Register. Authorized to enter in all guest rooms pertaining to Mini bar at any given point of time. Stock and replace missing items, inspect, move and clean the mini-bars in accordance with departmental procedures and policies. Maintain, track and complete daily worksheet of mini bar stock. Responsible for replenishment of Mini bar items in rooms. Responsible for maintaining the Mini bar Pantry in terms of par stock, stacking and cleanliness. Ensure products in Mini-Bar are not expired and take the proper procedure to remove those products as necessary. Maintain assigned Mini-Bar carts. Raise store requisition and obtain stock from warehouse and store in the assigned storerooms. Maintain and complete assigned floors and rooms requesting Mini-Bar service. Maintain the highest level of customer service and display professionalism at all times. Assist housekeeping with special projects when needed. Follows all required safety and standard operating procedures. Ensure rotation of all mini-bar products. Properly complete, maintain and track inventory in assigned storerooms. Display appropriate two-way radio etiquette at all times. Report all mini-bar concerns to management including any guest issues. Perform any other duties deemed necessary for the success of the department. Perform other job-related duties as assigned. Knowledge of Point of sale (POS) systems, Handheld POS, inventory and store requisition software and reporting tools. Previous experience in hotel industry. EXPERIENCE: Prior Experience: 1 + year of experience working at a luxury or equivalent establishment, with previous hotel minibar experience preferred. Reading and understanding of the English language and ability to verbally communicate with guests. IT Expertise: Technology savvy, able to use and comprehend handheld tablet. Knowledge of the hotel rooms and minibar system. Education: High School diploma or GED or related field or equivalent education experience preferred. Subject Expertise: Must be energetic and outgoing. Must be service oriented with excellent customer service skills. Must be able to follow directions with focus to detail, speed, and accuracy. Must be able to sustain composure, remain calm and possess a positive attitude. Must be a team player with the ability to work under minimal supervision. Must be able to multi-task in a fast-paced work environment. Must possess excellent interpersonal and organizational skills. Must have basic knowledge of arithmetic. Must have the ability to input data and access information on the computer. Must be able to read, write and understand the English language. Must be able to exercise confidentiality and discretion. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Team Member Handbook. Demonstrate a working knowledge of all company safety and security procedures. Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Sunday 8am - 6pm (PST), while understanding that the hotel business functions 24/7 and weekend and / or holiday work, will be required. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Competitive Base Salary PTO Medical, Dental, Vision, Life, Pet Insurance 401K Costco Membership Bereavement Leave Management Contract Referral Program Education Assistance Additional Per Position Employee Rates at all of Springboard Hospitality s 35+ Hotels Monthly Cell Phone Stipend Dry Cleaning Services Hotel Level Executive Bonus Program Retention Bonuses Lead Share Program Associate of the Month/Quarter & Company-wide Associate of the Year Programs Associate Referral Bonus Program Springboard Hospitality Core Values: CONNECTED. We are plugged into people, technology, and the cutting edge of culture. INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws....